MTN S'Africa believes the job cuts will help it in effective cost management. Photo: COURTESY OF MTN

MTN Group blames retrenchment on economic crunch

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MTN Group, one of the leading mobile telecommunication operators in Africa, says it plans to lay off both permanent and temporary staff in South Africa, as a result of the decline in the economic environment. It is not clear if any lay offs are in planned for the Nigerian staff of the company.

According to a press statement released on Monday, about 403 permanent employees will be affected by the lay off towards the end of March 2010. The job cut will affect about seven percent of MTN South Africa's 4, 679 permanent employees and 3,000 temporary employees.South Africa's Times newspaper reports that in addition to this lay off, 70 percent of MTN's temporary staff will be retrenched beginning from December 1. According to the MTN Group's human resource executive Temba Nyathi,‘‘the cutbacks were expected to save 150-170 million rand per year."

The reasons for the move

In the statement, the firm stressed that the reduction of costs and the curtailing of unnecessary expenditure throughout all levels in the company is essential for the company during this global financial crunch.The mobile telecoms operator also said the decline in its customer base forced it into taking such cost cutting measures that include not just a trimming of the workforce but also the re-engineering of business operations. "MTN SA is re-engineering its business in response to an outlook of lower growth due to the negative impact of the global recession on consumer spending and RICA compliance issues," the statement said.

The company said it hopes to achieve this by improving delivery, having more effective operations and also faster and more responsive turn around times . The company also said it will centralize support centres and services in order to create economies of scale, integration and consequently greater efficiency. Franchise opportunities will also be available on selected MTN SA outlets, according to the Telecom giant.

MTN is convinced that by doing all this, it will decrease operating expenditure (OPEX) substantially, increase innovation in all segments of the MTN SA and improve on its quality network to MTN SA's customers, in order to retain the existing customer base.

Impact on Nigerian operations

However, MTN Nigeria could not confirm to NEXT if the job cuts in MTN SA will affect the Nigeria unit, insisting that we contact South Africa for a comment or send an email inquiry.

Implications

South Africa is grappling with its first recession in 17 years and so companies are beginning to cut back in order to contain costs.

In August, MTN posted first-half headline earnings per share up 22.5 percent at 415.5 cents.

The country's official job loss rate increased to 24.5 percent in the third quarter of 2009, from 23.6 percent in the second quarter.MTN shares closed down 2.3 percent at 117 rand, lagging behind a 1.71 percent stronger JSE Top-40 index.

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Reader Comments (11)


Posted by BABAoMSY on Nov 17 2009

WELL I AM NOT SURPRISED.. MTN HAS NO SERIOUS MARKET SHARE OF THE SOUTH AFRICAN MARKET.. MTN HAS A VERY HUGE SHARE OF THE MARKET IN NIGERIA.. MEANWHILE THEY USE THE MONEY FROM NIGERIA AND WEST AFRICA TO FUND SOUT AFRICAN ACTIVITIES.. I DO NOT EXPECT THEM TO LAY-OFF IN NIGERIA THAT WILL BE VERY SUBJECTIVE..

Posted by Simon on Nov 17 2009

BABAoMSY is incredibly mis-informed. MTN have a sizeable share of the SA market... around 37%. I work at MTN SA. The operation is fully self reliant and DOES NOT get any money from any other operation in Nigeria or elsewhere.

Posted by daniel on Nov 17 2009

Hmm so who is lying?Delusional baba or simple simon? I will have to go with simon as baba's comment smacks of the normal nigerian hearsay and rumour mongering. The whole world is going through a global reccession but baba and his IQ challenged followers believe nigeria is awash with money to pay for anything and everything! It is likely that MTN will retrench in nigeria and it will not be because the nigeria hatred but for economic reasons!

Posted by BANANA-T on Nov 18 2009

BABAoMSY is not delusional rather Simon is being vindictive. The facts/records are there. MTN Nigeria stands out among all MTN operations world wide. MTN has a major share of the market in Nigeria and is well accepted among the populace.The retrenchment is eminent. Simon brace up and pray.

Posted by Sari on Nov 18 2009

I worked with MTN's main rival in Nigeria for over 8years. (No not Glo!) Take it from me, MTN have over 37% market share in most its operations. In SA its about 40%. The 3 most profitable OpCo's for MTN are South Africa, Nigerian & Ghana. I may not be precisely correct but I'm not far off. All the information is on the web.

Posted by they have started on Nov 18 2009

Well, they have started retrenching in Nigeria, even though they declared a huge profit. Seems they are cutting down here to offset the cost of doing business elsewhere.

Posted by Almighty Domino on Nov 18 2009

This global crises have really eaten deep into Africa. The mighty have fallen. The retrenchment fever is not only the preserve of the telecoms sector, banks are struggling to even pay workers benefits. The mighty like Zenith Bank are owing staff their Medical allowance, performance bonus and Christmas bonus for more than a month now. Don't be deceived by all the glittering lights on Ajose adeogun Zenith bank is struggling it plans to layoff over 800 workers before christmas and workers rights have been thrown outside the window. You can't say a word if you want to keep your job.

Posted by Ramon on Nov 18 2009

NewsFlash!!!! MTN Nigeria just sacked 76 staff in their Customer Relations unit. no reason given just "restucturing"



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