Khaled Khorshid, the former Chief Operating Officer.

Khorshid takes over at Zain

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Khaled Khorshid, the former Chief Operating Officer has been appointed as the acting chief executive officer of Zain Nigeria. The announcement was made this afternoon by Gamaliel Onosode, the company's chairperson.

Mr. Onosode who confirmed this in a telephone interview with NEXT, said, "Mr. Khaled Khorshid, was appointed as the acting chief executive officer because Mr. Bayo Ligali, the incumbent chief executive officer had been indisposed for a period of two weeks."

Mr. Khorshid brings to Zain Nigeria, 18 years experience in the Information Technology and Telecommunications fields.

He spent the first 10 years of his career in North America with leading consulting firms EDS and Accenture in systems integration and management consulting leading large consulting projects for Fortune 100 companies including giant telecom operators like AT&T, Cable & Wireless, and SBC Communications.

He joined Zain Nigeria in January 2009 as the Head of Operation with direct responsibilities for Network, Information Technology, Transformation, Customer Service and Project Management Office.

This year has been an eventful year for the Zain Group. In April, the telecom company announced a major restructuring of its Nigerian operations. It entered a managed service agreement with Ericsson, the world's leading provider of technology and services to telecom operators, to run its network in Nigeria.

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Reader Comments (27)


Posted by KC Lee on Aug 21 2009

But I understand that Bayo Ligali has been indisposed for more than 2 months. What is happening to ZAin? Is it jinxed?!

Posted by Deola on Aug 21 2009

What does he mean by indisposed? Please NEXT find out the truth.

Posted by Mojo on Aug 21 2009

Ligali indisposed?yeah right.why not come out and tell us that the Arabs are taking over!

Posted by scroogy on Aug 21 2009

we hear all sorts abt dis our network...pls NEXT help us dig out the inside inside jist. Well done!

Posted by on Aug 21 2009

Its always been obvious that the man has been seen a burden to the Arab company who has been reluctant to let go of a Nigerian CEO for obvious reason, any ever heard of special adviser to the CEO before well he got one.

Posted by Tobechukwu Tony on Aug 21 2009

As a loyal customer of Zain Nigeria i think Deola, Scroogy & Mojo are simply incredible. You guys are unbelieveable. What is so difficult to understand about the fact that Bayo is sick. Have you seen him in the public in the past 3 months? What is going on in Nigeria? Are becoming so negative that we are beginning to even doubt our names! First, Zain action in restructuring the company was misunderstood, secondly, its outsourcing deal was unduelly critized and thirdly, nude pictures from very doubtful and unverifiable source was ascribed to the company even when it is very clear the guy and lady in the pictures are not Nigerians (at least their facial appearance indicate this and no Zain Nigeria staff -past and present- has ever seen the people in the picture). I love Zain because unlike other networks, the company has been very sincere unlike others that mast facts with their "smart communication tactics". Zain tells its customers things the way it is. The facts are there for you to see. It is not like the profit obsessed blood sucking operators we all know. They have managed to remain focus despite the many distractions, stories, and troubles. Let us give Zain a chance.

Posted by Wale on Aug 21 2009

The only concern i do have about this network is that,I hope appointing an acting CEO will not cost us to change name again?

Posted by Mag on Aug 21 2009

Whats is goes on in ZAIN is very normal for business and investments. Take overs acquisitions and the rest. The bottom line every company is in business is to make profit and at each step any decision or move made is in the best interest of achieving that. It is quite the same if you take over a company by majority investment in another country you will want to place machinery and run the business in your best interest but also observing strictly the rules of the government in the country in which you operate.

Posted by Robocop on Aug 21 2009

@Tobechukwu, Zain should have appointed another Nigerian as acting CEO. I agree with Scroggy and Mojo. I smell an Arab rat here. What does Zain mean by indisposed.

Posted by Robocop on Aug 21 2009

@Tobechukwu, Zain should have appointed another Nigerian as acting CEO. I agree with Scroggy and Mojo. I smell an Arab rat here. What does Zain mean by indisposed.

Posted by Dada on Aug 21 2009

All doesnt seem well with Zain..employees,customers and other stakeholders are concerned... These Arab owners havent done well at all!

Posted by Tobechukwu Tony on Aug 21 2009

As a loyal customer of Zain Nigeria i think Deola, Scroogy & Mojo are simply incredible. You guys are unbelieveable. What is so difficult to understand about the fact that Bayo is sick. Have you seen him in the public in the past 3 months? What is going on in Nigeria? Are becoming so negative that we are beginning to even doubt our names! First, Zain action in restructuring the company was misunderstood, secondly, its outsourcing deal was unduelly critized and thirdly, nude pictures from very doubtful and unverifiable source was ascribed to the company even when it is very clear the guy and lady in the pictures are not Nigerians (at least their facial appearance indicate this and no Zain Nigeria staff -past and present- has ever seen the people in the picture). I love Zain because unlike other networks, the company has been very sincere unlike others that mast facts with their "smart communication tactics". Zain tells its customers things the way it is. The facts are there for you to see. It is not like the profit obsessed blood sucking operators we all know. They have managed to remain focus despite the many distractions, stories, and troubles. Let us give Zain a chance.

Posted by Danladi on Aug 21 2009

If you are not satisfied with their service please shop around. At least we have that much luxury to choose from a pack of what looks more like "six" or 'half a dozen."

Posted by Ladi on Aug 21 2009

Why is the nationality of the CEO an issue now? Why didn't these advocates reject the "Arab investor" who came to rescue Celtel or whatever it was called then? It reminds me of a case in 2007 were a group of foreign investors (non English speakng) came to participate as core investor in a Federal Governmemt owned enterprise. After several visits to Nigeria at their own cost for innumerable meetings spanning about two years with government officials, at the final Agreement signing ceremony the foreign investors' interpreter noticed that the government allocated the post of chairman of the company to be a nominee of government (this was a last minute inclusion, not in the draft sent to the foreigner). He promptly communicated the information to the would-be core investor who was to contribute about 80% equity. The 'oyibo' got furious and retorted "how can you chairman my money?" They jetted out the following day and has since not returned. They project site? It has since turned into a forest.

Posted by akunbe on Aug 21 2009

Thank you Tobe, wish we could have more objectively minded people on these blogs, not people who are so biased and so full of negativity that as you say doubt even their own names!what is so inconceivable bout the CEO being ill? the man has been ill for over 2 months and there has been a vacuum in the position of the CEO, and of course in such a case, who best to fill it than the Chief Operating Officer? When Yaradua is on one of his medical visits abroad who sits in for him? his VP, his right hand man. that is all there is to it. I am certain that if the COO were a Nigerian, there would not be any issue here and there really isnt any. Be that as it may, acting CEO or not, Zain will not change the delivery of qualitative and customer oriented services to its customers. Zain strives to make it a wonderful world and will try to make it so. And yes before you ask, i am a Zainer.

Posted by KC Lee on Aug 21 2009

I know for sure that the CEO is very ill and had operation in past few months. But i agree with Robocop, another Nigerian should have been appointed. It is a clear case of Arab takeover. What is government of Nigeria doing about all the foreign takeovers in the country? for every Nigerian retrenched in Zain, two arabs consultants takeover. Can government not see that this is another way to get out foreign exchange? cooked books will say eg $20,000.00 as salary while in truth only $5,000.00 is being paid. Hmmm.. Nigerian wake up. Foreign firms are repatriating more than you think. that is why they like Nigeria and not south africa. No mogul government in SA!

Posted by Tobechukwu Tony on Aug 21 2009

How many Nigerians run a major GSM network in Nigeria. The answer is none. In how many top Telecom and Oil producing companies in Nigeria do Nigerians hold a majority stake apart from Globacom that is owned by Nigerians (should i add including some unnammed Nigerians). The answer again is very obvious. Why cant we be objective. Zain is a private company, funded with the money of the people you have chosen to call Arabs. These same so called Arabs have invested more in Nigeria than many of our "investment wise" brothers who chosen to put more confidence in the vaults of foreign banks than invest their ill gotten wealth in the country. As the saying goes, an investor is worthy of the dividend accruing from his investment. On foreigners taking over the jobs of Nigerians, there are expetraite quota regulation in Nigeria. If there is truely an abuse, where is the Ministry of Internal Affairs in all of this? Isnt it the job of the Ministry to ensure companies abide by the rule. In any case, Zain has never been accused of breeching expertraite quota regulation. The govt and the Nigerian public know who the real culprits are. Let us stop chasing shadows and concentrate on the real issues such as how to make our govt more responsible, provide us with adequate infrastructure including reliable power supply, and good transport system. God has blessed us so much. Let us make this blessing count by harnessing the resources we have been so gloriously given.

Posted by Java on Aug 21 2009

Tobechukwu your correct, lets make our govt. Responsible cos they are not

Posted by Ade on Aug 21 2009

@Tobechukwu, you are right It is a global world if anyone is offended go and buy a telco company just as there is Glo Benin and it is staffed with Nigerian and not Benin people

Posted by Akenmi on Aug 21 2009

Tobechukwu sounds every bit like a Zain PR machinery, whatever 'good' image your aare trying to project for Zain, you cant prevent the court of public conscience from freely expressing itself. Stop defending Zain - the gsm coy is the most underperforming among its peers; plagued by all sorts of issues since inception...for instance does the public have anything to do the back-out of Vivendi?

Posted by Teajay on Aug 22 2009

I will be indisposed for the next 2months, hope my zain line will be taking over.....hehehehehe....zain, really a wonderFULL world

Posted by Dayo on Aug 22 2009

So Arab money is great but not Arab managers?

Posted by obazee on Aug 22 2009

Is only in Nigeria you find customers chatting about issues like this , even as a worker who knows his duty , u dont have to worry about isssues like this because you are very sure of job duties and roles .And as a customer, you should care about good services from your provider not the management , if u are a shareholder ,then u have the gut to talk, your £100,000 topups does not give u the right to talk about management, as long as your not a shareholder.

Posted by Anonymous on Aug 22 2009

The working permit of the Arabs should be properly checked, i have the feeling some of them does not have the appropriate documents to work with.If that is so then the government should act.

Posted by safiu on Aug 22 2009

There is no problem in changing d CEO but let d quality remain and improve more. Pls help me found out when can individual buy share in our favour network, Zain.

Posted by Olufemi Sunmonu on Aug 23 2009

So Nigerians have also developed the xenophobe gene? Since when did money develope ethnic hues? We all know the general attitude of Nigerians when you allow them to tend the honey pot. They drain it dry and then look for the hive to break! See the banks! We are in 2009 and 1969! masking our collective incompetence, indolence and abysmal attitude to innovation and the hard thinking and work that builds nations under 'economic nationalism' is atypical of us - papering over the cracks. If I own a business 100%, then i reserve the right to run it the way i like 100% ( within known laws and regulations). I refuse to employ your cousin or brother or make your village head my company chairman? Tough luck. Go CAC, register company, buy license from NCC and start your own! After which, you can employ my own cousins and make my father your chairman!

Posted by Ginika Okoro on Aug 23 2009

What an interesting discussion here. Truth be told, when you work for multinationals with the right culture you are rated or judged based on your competence and contribution to the company. Truth No 1. Truth No 2. If you hold a controlling stake you are in control. For instance, though some of Dangote's companies are privatised, he basically controls the business. Truth No 3. Just as Nigerians who work in multinational organisations are allowed to work outside Nigeria, foreigners have every right to work in other offices of multinational organisations. What is good for the geese is good for the gander. About two months ago, Zain released a list of Nigerians who hold top positions in other Zain operations. We live in a globalised world. Wake up guys!



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